Hi There,
For the last three weeks I have been trying to fix 'High latency, popping and cracking' issues I have with a UX2 Toneport and I have come to the conclusion that there is an issue with the Toneport (unlikely) or basically the drivers are the worst I have ever come across in my twenty odd years of using computers.
I have done everything I know to optimize my system for Music and DAW use and I cannot get rid of issues. So, please before you ask me to do anything on your 'How to optimise Windows for....', I have done everything on that and much more.
1. Latency.
Asio Settings:
Default Buffer Size: 512
Default Bit Depth: 16 Bit
ToneDirect & USB: Second Setting from extra small
Overall latency in Daw:
Input 14.8 Msec
Output 29.7 Msecs
Sampling rate is 44100
Using these settings (which are the defaults) I get popping and crackling while
1. Playing music in the DAW and Music Media players,
2. Moving, resizing Windows around ( within the DAW, Sonar X1 ) and Windows,
3. Clicking button while editing music Projects,
4. Using a browser ( Firefox, this was done for testing purposes ),
5. Copying files or having little to non disk activity.
These are with projects that use any amount of CPU from 30-60 Percent. Over 80 CPU I would expect some issues and freeze tracks to compensate for this, but this happens no matter what I am doing.
Other issues I have are the following,
1. Sound dropping out and having to reboot. This happens a lot, at first I thought this was due to Windows dropping power to the USB device, but it's not the case.
2. BSOD, Sometimes after the sound would drop, I would unplug the tone port from the back and plug the usb wire back in and BSOD.
Ironically, If I use my Soundblaster Audigy with Asio4All, I can get Latency down to 1.5 Msecs, no popping or crackling and at a reduced CPU usage, but I really didn't buy a Toneport UX2 to play second fiddle to my Soundblaster Card.
I have waited for nearly two years for your Development Team to get around to releasing viable working Windows 7 (32/64 bit) drivers and I cannot see that happening any time soon. (It takes roughly 6 months between each release).
So many people have reported issues with Athlon based computers and the reply is that your product doesn't work well with them. In all honesty, you guys should be looking for a fix for this and not throwing the blame elsewhere.
In all honesty, I might just chuck in the towel and buy something else, put this down to experience and leave line 6 well alone (I have had issues with other hardware from line 6). But, I would like to work with you guys first to see if we can resolve this issue first 
Cheers,
John
